PORTING ISSUE

[aniruddhp]

Re Incomplete number port

hi i recieved my number got ported but i cannot recieve calls. my phone number is 519xxxxxxx  account number from previous provider is 778xxxxxxx.   SIM CARD number is 891xxxxxxxxxx

[aniruddhp]

hi i recieved my number got ported but i cannot recieve calls. my phone number is 519xxxxxxx  account number from previous provider is 778xxxxxxx.   SIM CARD number is 891xxxxxxxxxx

[computergeek541]

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@aniruddhp wrote:

Re Incomplete number port

hi i recieved my number got ported but i cannot recieve calls. my phone number is 519xxxxxxx  account number from previous provider is 778xxxxxxx.   SIM CARD number is 891xxxxxxxxxx

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Keep using the old carrier's service.  Until the number has been transfered, phone calls should be going there when people call you.

If it's been like this more than a few hours, and if it's a transfer from another wireless carrier, you will likely need to have Moderator_Team resubmit another number portability request.

[computergeek541]

hi i recieved my number got ported but i cannot recieve calls. my phone number is 519xxxxxxx  account number from previous provider is 778xxxxxxx.   SIM CARD number is 891xxxxxxxxxx

[hlzhang]

Can you make calls? Call a number with caller id to see if the number is your ported in number.

[RobertQc]

@aniruddhp

This is a public forum and may not be wise to post all that private account details here. That should be sent to a moderator team only im a private message. You can edit your post and remove it, if you wish.

If you just ported, it takes some time, every hour or so remove your battery / restart your phone. It can take time on your first port over and there can be weird issues for a short period of time.

If the issue continues you may have a partially completed port but most often ports just take a bit longer. One of the moderators can take a look, see if they need to do something to move it along.  Click this to send them a message

I know it can be a little frustrating to wait but send a message to the moderator team and include your name, account number and/or phone number and pin number and they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)

For more information about contacting a moderator Click Here