@Anonymous wrote:
@geopublic wrote:
@Anonymous wrote:
@geopublic wrote:
@daddo Since next renewal date is June 22nd my advice is to add $10 to your account and go online and do a plan change to the $25 plan to take effect immediately. With your $5 loyalty credit the price of your plan will be $20.00 per 30 days for a savings of $13.00 per 30 days. If you signup for AutoPay you can knock it down to $18.00 per 30 days. Save your money!!
I may be mis-remembering but I'm not sure rewards will happen on an immediate plan change.
@Anonymous If that is the case then the reward should be applied on the next renewal.Are you saying that when I change plans i lose the loyalty reward?
The rewards get converted at renewal. An immediate plan change is not a renewal. You don't lose it per se...just delayed until your next renewal. So I suppose you could say you lose it...for 1 term.
iirc
@AnonymousWith all the issues with scheduled plan changes lately my choice would be to have my rewards delayed rather then dealing with a plan suspension etc.
@geopublic wrote:
@Anonymous wrote:
@geopublic wrote:
@daddo Since next renewal date is June 22nd my advice is to add $10 to your account and go online and do a plan change to the $25 plan to take effect immediately. With your $5 loyalty credit the price of your plan will be $20.00 per 30 days for a savings of $13.00 per 30 days. If you signup for AutoPay you can knock it down to $18.00 per 30 days. Save your money!!
I may be mis-remembering but I'm not sure rewards will happen on an immediate plan change.
@Anonymous If that is the case then the reward should be applied on the next renewal.Are you saying that when I change plans i lose the loyalty reward?
The rewards get converted at renewal. An immediate plan change is not a renewal. You don't lose it per se...just delayed until your next renewal. So I suppose you could say you lose it...for 1 term.
iirc
@Anonymous wrote:
@geopublic wrote:
@daddo Since next renewal date is June 22nd my advice is to add $10 to your account and go online and do a plan change to the $25 plan to take effect immediately. With your $5 loyalty credit the price of your plan will be $20.00 per 30 days for a savings of $13.00 per 30 days. If you signup for AutoPay you can knock it down to $18.00 per 30 days. Save your money!!
I may be mis-remembering but I'm not sure rewards will happen on an immediate plan change.
@Anonymous If that is the case then the reward should be applied on the next renewal.Are you saying that when I change plans i lose the loyalty reward?
@geopublic wrote:
@daddo Since next renewal date is June 22nd my advice is to add $10 to your account and go online and do a plan change to the $25 plan to take effect immediately. With your $5 loyalty credit the price of your plan will be $20.00 per 30 days for a savings of $13.00 per 30 days. If you signup for AutoPay you can knock it down to $18.00 per 30 days. Save your money!!
I may be mis-remembering but I'm not sure rewards will happen on an immediate plan change.
@geopublic wrote:
@daddo wrote:I really don't know what plan I am on. I am with public mobile long long time. It was 25 dollars plan years ago, then they increased my plan for 3 $, than again 5 $. Now I pay 33$ a month for text ant talk, (no data). I think it was on May 13, I had 26$ on my account and it was the day I had to pay, but i was late. They took 23$, I was away for a week I came back, put 40$ on my account and they charged me that 23$ again. I am not very good with internet and technology :), have no idea why they charged me 2 times. Thank you so much one more time
@daddo From what you posted it appears that you are getting charged $33 for a Talk & text only plan.
You should seriously consider switching to the $25.00 Unlimited Canada wide calling and and unlimited International texting with 500MB data on your next renewal.
@daddo Since next renewal date is June 22nd my advice is to add $10 to your account and go online and do a plan change to the $25 plan to take effect immediately. With your $5 loyalty credit the price of your plan will be $20.00 per 30 days for a savings of $13.00 per 30 days. If you signup for AutoPay you can knock it down to $18.00 per 30 days. Save your money!! 
@daddo wrote:I really don't know what plan I am on. I am with public mobile long long time. It was 25 dollars plan years ago, then they increased my plan for 3 $, than again 5 $. Now I pay 33$ a month for text ant talk, (no data). I think it was on May 13, I had 26$ on my account and it was the day I had to pay, but i was late. They took 23$, I was away for a week I came back, put 40$ on my account and they charged me that 23$ again. I am not very good with internet and technology :), have no idea why they charged me 2 times. Thank you so much one more time
@daddo From what you posted it appears that you are getting charged $33 for a Talk & text only plan.
You should seriously consider switching to the $25.00 Unlimited Canada wide calling and and unlimited International texting with 500MB data on your next renewal.
@LovesToPM wrote:
@geopublic wrote:
@daddo wrote:I did not chane plan, thank you so much for link and fast response
@daddo What plan are you on? From what you posted I don't see the double payment. On Apr 23 your account was debited $33.00 and then credited $33.00 for a net result of $0. I'm assuming whatever the problem on the Apr 23 was reversed. Your due date did not get affected so everything looks normal.
Where is the double payment you are referring to? Can you provide the date from above?
He paid $33 on April 13, $23 on May 13, and $33 on May 22.
So he paid two times for May. It could be some sort of renewal glitch as the renewal cycle was altered.
There's also the issue of missing May loyalty reward credit.
@LovesToPM Missed that .....Thanks
