PM_agent

[Mahjula]

I accidentally deleted my PM eSIM off my phone and now I can’t receive the OTP to log in to my account 

[Dunkman]

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@Mahjula wrote:

It just kept sending to the phone number I can’t access. Never went to my email

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@Mahjula 

Did you click on "Didn't get the code" link?  

If you can not receive 2FA email code, then you will need to private message customer service agent:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Mahjula]

It just kept sending to the phone number I can’t access. Never went to my email

[computergeek541]

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@Mahjula wrote:

I accidentally deleted my PM eSIM off my phone and now I can’t receive the OTP to log in to my account 

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Please do not send any specific account information to the member with the username of Agent.  Agent is a not a Public Mobile employee.  As for logging in, please use the resend code/didn't get the code button to have the 2FA code sent to e-mail.