PLS HELP RENEWING USING VOUCHERS

[Marydee]

So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD.  I'm picking a new plan but it won't let me unless I choose a card as method of payment.  How do I continue....I pay by voucher only.

[computergeek541]

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@Marydee wrote:

One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment.  I have more than enough in my account.  Why do I still see this msg????

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This is just encouragement to subscribe to autopay.

[Marydee]

One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment.  I have more than enough in my account.  Why do I still see this msg????

 

[Marydee]

THANK YOU SO MUCH FOR YOUR HELP!!!!!

[computergeek541 · Accepted solution]

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@Marydee wrote:

More than enough funds. Why did I get this text?????

 

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Ignore the text message. The message might have been sent before the voucher funds were added to your Public Mobile available balance.

[Marydee]

More than enough funds. Why did I get this text?????

 

[computergeek541]

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@Marydee wrote:

Sorry....will it take the voucher funds from my account?? 

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Your renewal will happen on July 15.  Be sure to add the vouchers to your Public Mobile account before that time.

[Marydee]

Sorry....will it take the voucher funds from my account?? 

[Marydee]

Does this mean I'm renewed?

 

[computergeek541]

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@Marydee wrote:

So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD.  I'm picking a new plan but it won't let me unless I choose a card as method of payment.  How do I continue....I pay by voucher only.

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Please use the option to pre-schedule the plan change to happen in a few days at renewal time.  A schedule plan change does not require an immediate payment.