4 weeks ago
So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD. I'm picking a new plan but it won't let me unless I choose a card as method of payment. How do I continue....I pay by voucher only.
Solved! Go to Solution.
4 weeks ago
@Marydee wrote:One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment. I have more than enough in my account. Why do I still see this msg????
This is just encouragement to subscribe to autopay.
4 weeks ago
One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment. I have more than enough in my account. Why do I still see this msg????
4 weeks ago
THANK YOU SO MUCH FOR YOUR HELP!!!!!
4 weeks ago
@Marydee wrote:More than enough funds. Why did I get this text?????
Ignore the text message. The message might have been sent before the voucher funds were added to your Public Mobile available balance.
4 weeks ago
More than enough funds. Why did I get this text?????
4 weeks ago
@Marydee wrote:Sorry....will it take the voucher funds from my account??
Your renewal will happen on July 15. Be sure to add the vouchers to your Public Mobile account before that time.
4 weeks ago
Sorry....will it take the voucher funds from my account??
4 weeks ago
Does this mean I'm renewed?
4 weeks ago
@Marydee wrote:So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD. I'm picking a new plan but it won't let me unless I choose a card as method of payment. How do I continue....I pay by voucher only.
Please use the option to pre-schedule the plan change to happen in a few days at renewal time. A schedule plan change does not require an immediate payment.