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07-12-2024 04:55 PM
So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD. I'm picking a new plan but it won't let me unless I choose a card as method of payment. How do I continue....I pay by voucher only.
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07-12-2024 05:41 PM
@Marydee wrote:One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment. I have more than enough in my account. Why do I still see this msg????
This is just encouragement to subscribe to autopay.
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07-12-2024 05:40 PM
One last question.....I've RENEWED my plan_subscription to change over on new date using voucher payment. I have more than enough in my account. Why do I still see this msg????
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07-12-2024 05:27 PM
THANK YOU SO MUCH FOR YOUR HELP!!!!!
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07-12-2024 05:22 PM
@Marydee wrote:More than enough funds. Why did I get this text?????
Ignore the text message. The message might have been sent before the voucher funds were added to your Public Mobile available balance.
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07-12-2024 05:20 PM
More than enough funds. Why did I get this text?????
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07-12-2024 05:14 PM
@Marydee wrote:Sorry....will it take the voucher funds from my account??
Your renewal will happen on July 15. Be sure to add the vouchers to your Public Mobile account before that time.
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07-12-2024 05:11 PM
Sorry....will it take the voucher funds from my account??
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07-12-2024 05:10 PM
Does this mean I'm renewed?
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07-12-2024 04:57 PM
@Marydee wrote:So frustrated!!! My plan expires in a few days. I have ALWAYS paid using vouchers....NOT DEBIT CARD or CREDIT CARD. I'm picking a new plan but it won't let me unless I choose a card as method of payment. How do I continue....I pay by voucher only.
Please use the option to pre-schedule the plan change to happen in a few days at renewal time. A schedule plan change does not require an immediate payment.