PAYMENT

[florida181]

I NEED TO ADD A CREDIT CARD NUMBER ON MY ACCOUNT , I AM IN TORONTO AND THE PHONE IS IN MONTREAL , HOW CAN I DO THIS 

IAN

[Handy1]

@florida181  Sounds like maybe the ever safe ID is having issue linking your account no problem though support can help fix that part just send a 

private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[florida181]

I have the SIM number now and still not working

[slusagm]

Wherever you are , same steps

Login My Account, Payment -> Manage Subscription -> Manage Payment Method to update card 

[Handy1 · Accepted solution]

@florida181  The most important thing is that the postal code on account matches that of the credit card your using . Alternatively you can go to shoppers drug mart and buy payment voucher for public mobile and load the funds *611 to resume services right away