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Overview

Fin
Great Neighbour / Super Voisin

I got the 20GB for $55 at 4G but my account Overview shows 6.5GB at 3G speeds still. Which does not give me an accurate showing of my data usage either. 

4 REPLIES 4

Fin
Great Neighbour / Super Voisin

Thank You! Don't know why I didn't think of that.

dabr
Mayor / Maire

@Fin   It's probably the caching issues the self serve account has been prone to since the update to the account.  Try clearing cache/cookies and using incognito/privacy mode to log in or try the refresh option on the bottom right of the page in your account.

Outdoorsman
Mayor / Maire

@Fin hi you may be looking a a cached version of your account ,try and clear cache and cookies or try a different browser in private or incognito mode reboot your device and try again if you have a different computer or laptop try that

will13am
Oracle
Oracle

@Fin , please use incognito mode on your browser.  You might be seeing a cached page.  

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