10-06-2022 04:40 PM - edited 10-06-2022 04:40 PM
I got the 20GB for $55 at 4G but my account Overview shows 6.5GB at 3G speeds still. Which does not give me an accurate showing of my data usage either.
Solved! Go to Solution.
10-06-2022 04:46 PM
Thank You! Don't know why I didn't think of that.
10-06-2022 04:43 PM
@Fin It's probably the caching issues the self serve account has been prone to since the update to the account. Try clearing cache/cookies and using incognito/privacy mode to log in or try the refresh option on the bottom right of the page in your account.
10-06-2022 04:43 PM
@Fin hi you may be looking a a cached version of your account ,try and clear cache and cookies or try a different browser in private or incognito mode reboot your device and try again if you have a different computer or laptop try that
10-06-2022 04:42 PM
@Fin , please use incognito mode on your browser. You might be seeing a cached page.