09-29-2022 12:49 PM
An amount of $11.50 was charged twice for a SIM card (order #302271) that I already paid once and now using.
Solved! Go to Solution.
09-29-2022 12:54 PM
Was this a notification? Does that order number match your original purchase order number? There were a bunch of these not long ago that were sent out in error.
But check your credit card to make sure.
09-29-2022 12:50 PM
@dilipd you saw the 2 charges on your credit card?
Open ticket with PM support with your order ID and have them to confirm:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
