Overcharged

[Najibsultan]

Hi I need help, I have been charged eventhough I ported my number to Telus, please some agent reply. 

[Najibsultan]

The money suppose to be collected on 26 but they collected on 24 eventhough I was not on automatic payments and I have canceled my subscription as well.

[dust2dust]

Did you port right around the time of your account renewal here?

[softech]

@Najibsultan 

you got charged after you ported to Telus?

you can engage support and ask them to check and refund if so

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there