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Overcharge

Fred-27
Good Citizen / Bon Citoyen

I have been overcharge 17.25 per months, i quit public mobile and i am still charge on my crédit card. How can i get a refund?7

5 REPLIES 5

Fred-27
Good Citizen / Bon Citoyen

I did, 

Fred-27
Good Citizen / Bon Citoyen

I didnt want to do it until my number was transfer, after i could not get into the system...

hairbag1
Mayor / Maire

@Fred-27 

did you port your number away to the new network before renewal ? Did you disable Auotopay before you left ? Unless you disable autopay, nobody knows if you quit PM or not.

Handy1
Mayor / Maire

@Fred-27  You need to submit ticket with support to investigate 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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