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Overcharge

Ghazi_abdelaziz
Great Neighbour / Super Voisin

Why am I getting overcharged every couple of days??

3 REPLIES 3

BKNS27
Mayor / Maire

@Ghazi_abdelaziz 

PM is a self serve online serve so did you login to your account to review the extra charges are for?

DennyCrane
Mayor / Maire

Is this a phone that someone else uses? Is it possible they used all their data and then responded YES to text messages from Public Mobile to purchase extra data?

HALIMACS
Mayor / Maire

That's not good @Ghazi_abdelaziz 

Can you describe this in greater detail?

Better yet, perhaps offer a screenshot of the charges on your Payment History in your self-serve account? (being sure to mask any personal information as this is a public site of other users just like you...)

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