hi @Snoopy65
you only have one account with PM and no other family members use your credit card for another PM account?
and did you try to make plan change on July 12th and 13th?
did you check PM's My Account? Check payment history page and see if all these transactions showing there
if still does not make sense and you think PM really overcharged you, please check with PM support agent for further investigation. Please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
