04-23-2026
09:23 AM
- last edited on
04-23-2026
06:23 PM
by
computergeek541
04-23-2026 09:48 AM
sorry @GraceKl
not from 2025. it is a strict rule that only 90 days of usage history.
you can only ask for exception if you have a police order or some legal document for PM to escalate
04-23-2026 09:33 AM
You should open a ticket and ask agent to assist you as on-line records are kept for 90 days only.