03-23-2023 05:09 PM
Incoming calls work fine but can't make outgoing calls. Get error 6UT1 The number you have reached is not in service.
Solved! Go to Solution.
03-23-2023 05:40 PM
if you have the current $15 plan...maybe you've run outta your 100 minutes. Log in your laptop and try this...
03-23-2023 05:17 PM
I saw couple customers complained this today. Possibly a PM network issue. Please submit ticket with CS agent
at : https://publicmobile.ca/chatbot.
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):