Outgoing calls not workibg

[bjhiwvhwipviwhj]

Incoming calls work fine but can't make outgoing calls. Get error 6UT1 The number you have reached is not in service. 

[hairbag1]

@bjhiwvhwipviwhj 

if you have the current $15 plan...maybe you've run outta your 100 minutes. Log in your laptop and try this...

[hTideGnow · Accepted solution]

Hi   @bjhiwvhwipviwhj 

I saw couple customers complained this today.  Possibly a PM network issue. Please submit ticket with CS agent 

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437