06-13-2023 05:52 PM
I have had this happen a few times where I can't make any calls due to being out of minutes but I have an unlimited plan and I am not making any calls outside of my province. Getting really tired of the issues with Public Mobile. Anyone know a solution.
I have tried
Turning my phone off and waiting before turning it back on
Turning on airplane mode and turning it off
Waiting and trying to make calls at different times to see if it is a short term issue
06-13-2023 06:21 PM
btw... unless you have one of the very old province wide calling plans, all current plans have Canada wide calling, no worries to call outside of your province.
06-13-2023 05:53 PM
You will need to contact a customer service agent either via ticketing or private messaging.
https://www.publicmobile.ca/en/on/get-help
Start a chat to submit a ticket
Or
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437