06-01-2019 11:33 PM - edited 01-05-2022 05:11 AM
06-02-2019 07:52 PM
The day your payment comes out of your account
06-01-2019 11:55 PM
@Junkie1357 wrote:It clearly is not the first day of the month, because it didn't do that today. If not, what day would it be? The date of activation?
It resets at the beginning of the day of your renewal (even before the renewal gets charged/take from your account balance).
My experiences are that if you've run out of data from the billing cycle that is ending, there can be about 30 minutes of no data service. For me, the data resets exactly at midnight, but the data didn't start working again until about half an hour later.
06-01-2019 11:40 PM
@Junkie1357 wrote:It clearly is not the first day of the month, because it didn't do that today. If not, what day would it be? The date of activation?
@Junkie1357 Just dial 611 and it will inform you of your next renewal date That is when the counters get reset.
06-01-2019 11:40 PM - edited 06-01-2019 11:41 PM
@Junkie1357 wrote:It clearly is not the first day of the month, because it didn't do that today. If not, what day would it be? The date of activation?
The data usage counter reset to zero at midnight ET of your renewal date.
If you live BC, it will be at 9pm PT of payment due day which is the date before your renewal date.
06-01-2019 11:40 PM
Its your renewal date that will reset your data.
06-01-2019 11:37 PM
@Junkie1357 wrote:It clearly is not the first day of the month, because it didn't do that today. If not, what day would it be? The date of activation?
It would be the first day after your 30-day plan. PM plans are 30 days, not a month.
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06-01-2019 11:36 PM
@Junkie1357 wrote:It clearly is not the first day of the month, because it didn't do that today. If not, what day would it be? The date of activation?
Your renewal day...which floats...the term is 30 days.