Number transfer request

[Angiebii]

I just subscribed on Dec 30 and the initial number transfer from my old provider didn't work. I called and they asked Public Mobile to send another request to them. Please help so I can activate my Public account. 

[Sansan]

I will send you the number. Ensure you still have the old SIM card in your phone.

[hTideGnow]

HI @Vlad00009 

we cannot do it for you as we are only customers here  🙂

but I have sent you the porting support team number to your community inbox.  They can do it.  So, check the message and call

[Vlad00009]

I have the same issue.
I can't receive incoming calls. 
I missed the validation SMS from Fido. 
I called them this morning and I've been told that Public Mobile has to send the request again.
@Sansan can you please do that for me?

[Sansan · Accepted solution]

Sure, no worries 🤗 I will send you another message with the number to call.