Number transfer issue

[jacobsnap]

Hello, I have requested to transfer my number from Koodo to public mobile yesterday but I have activated public mobile account without confirming a message from Koodo regarding my number transfer.

Could you please help me to transfer my number from Koodo? @number transfer 

[esjliv]

@jacobsnap 

If it's Koodo prepaid then you can click this link and type in “port request” to be put in touch with a Customer Support Agent (CSA).

[Timer]

@jacobsnap 

Request from support team by send private message to  CS_Agent

[hTideGnow · Accepted solution]

HI @jacobsnap 

are you Koodo postpaid customer?

If so, you just need the text message.  You can call the PM porting support  team , they will arrange to have the sms send to your  Koodo sim again. 

I will message you the phone number.  Please check your inbox on the top right for my message