Number transfer issue

[Tommyl120]

Hi there

I am trying to put my number from koodo to Public Mobile. I have already submitted a number transfer, but nothing has happened and it’s been over 90 minutes. Could someone help me with this

[Tommyl120]

It did not work still unfortunately 

[Sansan]

@Tommyl120 so did it work finally? Is your koodo account still active? What is the current status?

[Tommyl120]

Hi there, 

I did not receive any text. It only says the number transfer has been initiated and I will get a response when it is successful. However, I never got any text or follow up that this was successful.

[Sansan]

@Tommyl120  did you receive the text from koodo confirming the port and replied? 

If so maybe restart your phone and see what happens.