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Number transfer failure

PatrickDan
Great Neighbour / Super Voisin

Yesterday morning I was a Bell Mobility corporate account subscriber. I change it to a personal account. Then I yesterday afternoon I signed on to Public Mobile requesting an estimate card, and asked that my phone number be transferred from Bell to Public. I received an authorization request from Bell and responded with yes, as they asked. I also received a confirmation email from Public confirming the subscription . It has now been about  18 hours and I still have no service. Any ideas on how to get this rectified and get service?  There is neither data nor voice. 

2 REPLIES 2

Priority
Deputy Mayor / Adjoint au Maire

Sounds like you may need to resubmit your Port Request.

Handy1
Mayor / Maire

@PatrickDan theres a number for live support to help will send you private message and get it fixed 

 

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