Hey friends. So I switched over yesterday from virgin. I followed all the instructions, replied to the text message within seconds. However something glitched. My esim is active I can make calls send texts all from my number, however when people call me or reply to texts it seems to go to virgin.
The virgin support team has told me that the process was not completed and I need to request the transfer with public mobile. I've tried submitting a ticket but that system seemed to be down and the bot is no help. Is there a number or something I can call?
