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Number change

Corymw1
Great Neighbour / Super Voisin

I am trying to change my number and when I select the number I want it states that the number change failed

4 REPLIES 4

dust2dust
Mayor / Maire

If you found a number that you like and that is showing as available and no one answers on it then I would contact the support people. Some time ago I changed numbers. I have another account that changed fine. One didn't. I tried all the tricks that get mentioned here all the time but the support people ended up having to fix it.

esjliv
Mayor / Maire

@Corymw1 wrote:

I am trying to change my number and when I select the number I want it states that the number change failed


@Corymw1 - you can change your phone number 4 times every 30 days, if you wish. Is there any chance you have done this more than 4 times within this period?

If so, you will need to wait another 30 days to change it again.

 

Otherwise, see other posts, or you can also try using a totally different device.

Meow
Mayor / Maire

I would try using different browser. If that does not help, let us know...

Dunkman
Oracle
Oracle

@Corymw1 

Website can be finicky.  Logout of your account.  Try to clear cache, incognito mode or another web browser.  Log back in and see whether that works.  

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