Number change to Koodo

[glsplr]

I’m switching to Koodo but I’m wondering how my number is going to be transferred? 

[NDesai]

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@Han_15 wrote:

For Koodo prepaid you need to talk to customer service because they dont let you do it yourself smh

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I am pretty sure you can request port in yourself on Koodo postpaid and prepaid. 

[Han_15]

If you are going for Koodo postpaid, the rep can do it for you if you activate in store. Online you can do it through self-serve. 

For Koodo prepaid you need to talk to customer service because they dont let you do it yourself smh

[will13am]

@glsplr, if you do in store activation, they will take care of everything.  Since you are asking about all the steps here, it would seem best if you went to a store and have them take care of all the heavy lifting for you.  BTW, there's a promo where the $30 activation fee is returned to the account. 

[NDesai]

@glsplr When you get your sim and activation email, you will need to register for your self-serve account by providing the account and phone number you will get in the email. Then you can transfer your number from the registered self-serve account. To transfer, you just need to provide your number you want to transfer and your Public Mobile account number.

[ShawnC13]

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@glsplr wrote:

I’m switching to Koodo but I’m wondering how my number is going to be transferred? 

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When your sim arrives it will be activated with a new number you login and port your number in their self serve