Number Port from Speakout Wireless

[mdev]

Two Days ago, I tried to port a number from my speakout wireless account.

So far, I am able to send and recieve text messages on the Telus Network, and make outgoing calls.

I can not receive call or send texts to cutsomers on different networks.

Please help.

[Mary_M]

Hey @mdev,

Welcome to our community!

We're really sorry to hear that you haven't been able to receive calls or send texts to others on different network after porting your phone number. I can surely have a look into it and troubleshoot.

Can you please provide me with the following info via private message?

- the number you ported in

- account # + PIN# associated to your old service provider

- name authorized to transfer

I'll do my best to help and rectify 🙂

Mary

[will13am]

@mdev, it looks like the porting is stuck.  Your gonna need a moderator to fix things.  Please send a private message to a moderator to redo the port.  If you are unsure how to contact a moderator, read up from the link below.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

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