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Not resolved network issue

Bojan1233447
Great Neighbour / Super Voisin

I cannot get cellular data at all with new esim. All setup was correct except now it is not working. 

please help. 

2 REPLIES 2

Handy1
Mayor / Maire

@Bojan1233447  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

hTideGnow
Mayor / Maire

hi @Bojan1233447 iPhone or Android?

reboot the phone once

make sure the eSIM is active. And on IPhone, make sure it is set S Primary and enabled "Turn on this line"

try Reset All Networks

if nothing works,

message support agent for help 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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