06-22-2022 09:09 AM
06-22-2022 09:41 AM
What is 'not registered'? SIM? Account?
Little bit more details is needed.
06-22-2022 09:23 AM
@Twerk hello it is possible you have provisioning issue with your new account
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
06-22-2022 09:22 AM
@Twerk, where you are not registered, do you mean "Account"?
06-22-2022 09:14 AM
@Twerk Try reseating your sim reboot your phone. You can try toggling airplane mode on/off too.