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Not registered

Twerk
Great Neighbour / Super Voisin

I paid And can see that i have service but it says That im not registered 

4 REPLIES 4

Meow
Mayor / Maire

What is 'not registered'? SIM? Account?

Little bit more details is needed.

RossN
Mayor / Maire

@Twerk hello it is possible you have  provisioning issue with your new account 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


check your community envelope for a reply

missorange
Town Hero / Héro de la Ville

@Twerk, where you are not registered, do you mean "Account"?

MrSpock
Deputy Mayor / Adjoint au Maire

@Twerk Try  reseating your sim reboot your phone.  You can try toggling airplane mode on/off too.

Need Help? Let's chat.