02-17-2021 08:05 PM - edited 01-05-2022 05:19 PM
I ordered a simcard from Public Mobile website but the card has still not arrived. What can I do?
Thanks!
02-17-2021 09:52 PM
I see. Thanks for the info.
02-17-2021 08:16 PM
@tengchh , as already noted there are delays in shipping SIM cards. If eventually you do receive the order, you can click on the chat symbol on the lower right corner of the webpage and initiate a support ticket.
02-17-2021 08:07 PM - edited 02-17-2021 08:08 PM
@tengchh
There are currently delays. May take up to 3 weeks.
https://productioncommunity.publicmobile.ca/t5/Announcements/Courier-Delays/td-p/647439
Can you use the store finder to buy one locally and then keep the other one in the mail as a spare?
https://www.publicmobile.ca/en/bc/store-locator
