Not receiving calls

[samsuungs6edge0]

I payed my bill yesterday and i can make calls but not recieve them, it goes automatically to voicemall, i can't  recieve texts messages either

Can someone help me solve this please??

[Mana]

@samsuungs6edge0, sorry to hear about your trouble. 

Have you logged into your account and check if everything looks fine?

have you tried turning off the phone, remove SIM card, reinsert sim and turning on the phone?

If you have already tried the above and nothing works then please send a private message to @CS_Agent and they will be able to help you out. 

In your message to them, please include:

- explaination of your issue

- your account number

- your phone number