Not received physical card

[Vibhuti1]

I haven't received my physical sim card it's been 17 days of order

[hairbag1]

@Vibhuti1 

@Vibhuti1 

they've been known to take 3 weeks for arrival...especially via Canada Post. This is a long weekend upcoming so give it until Wednesday. 

For quick service, order on Amazon with free shipping (if you or someone you know has a prime account). Alternative...see if there's a Mobile Klinik in your vicinity as they usually have 'em.

[Sansan]

Yes it normally takes awhile to be received.  Few options: 

Purchase one instore you can search from the link below.  https://www.publicmobile.ca/pick-up-SIM

Or buy from Amazon they have one for $4.99. I bought that one it works fine and  arrives quickly. 

Then you can use the chatbot and ask PM to credit your account the cost to purchase.