cancel
Showing results for 
Search instead for 
Did you mean: 

Not getting SIMCard

Stephanyalter
Great Neighbour / Super Voisin

Hi

I ordered 2SIM Card (One of them is free) on Jan 22, but I have not received it yet! 

My order number is 324050. How can I track it?

Thanks

2 REPLIES 2

Handy1
Mayor / Maire

@Stephanyalter  Can take 3 weeks to arrive if you need one sooner try Telus Koodo store for in person pick up , otherwise ask support for a update on your SIM card 

Getting support / submit ticket

 

  • Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

 

Or while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking here.

 

  Watch for reply top of page to the

   Right ( envelope image )

Need Help? Let's chat.