04-03-2023 12:44 PM
I am not getting the 4G speeds on data ever. I am a newer customer but this is now my second month. Much more than the 48 hours as suggested in other posts. How do I fix?
Solved! Go to Solution.
04-03-2023 04:47 PM
You actually have a good speed. Yes, many phone display LTE instead of 4G, depends on the make and OS
04-03-2023 04:36 PM
@denawes007 wrote:I was expecting to see 4G as I did when I had 5G. But it seems that LTE might be displayed as well. Tested at approx. 105MBs so its close anyways. Thanks
Whether you have a 3G or 4G plan has no effect on the type of network that your device connects to.
04-03-2023 01:10 PM
I was expecting to see 4G as I did when I had 5G. But it seems that LTE might be displayed as well. Tested at approx. 105MBs so its close anyways. Thanks
04-03-2023 12:49 PM
HI @denawes007 if it is new account, you should get the 4G speed immediately
What phone do you have?
and you tested the sim card in different phone?
04-03-2023 12:46 PM
@denawes007 what speed are you getting, do you run any speed test?
download from here and tell us what speed you gettting
https://www.speedtest.net/apps
and check your Preferred network and network type , make sure it is 4G or Automatic