Not able to use the service

[BojanG]

Hi, I registered for that plan (Province-wide talk, global text and 4GB for $45) last night. I've selected it by going to a 90 day payment plan, province wide talk, unlimiteed global texting, 9 + 3 Gb at 4G LTE speed and got a total of about $141.50 every three months. I paid that and got the message that everything is ready, but when I tried sending a text, I got one back saying that the current plan does not include text messaging.

I called the 611 number and machine told me that my account is disabled temporarily. it ofered me some options umong whih was to make another payment. I check my balance, it said the balance is $141.50 and that next payment is due on October 1st.

I am so confused. The whole thing ended up looking like a scam.

Can anyone help please.

Thank You,

Bojan

[mimmo]

It's not a scam, just technical issues with the portal.

Also don't forget to setup your APN settings.

Contact the Moderator_Team by clicking here.

In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number

[CalvinW]

Message a moderator @CS_Agent