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Not able to send text messages to a fellow public mobile user

lchiacc
Great Neighbour / Super Voisin

I can send and receive text messages from everyone but one person. They also use public mobile. Whenever I send them a text it just says "waiting for connection". My texts only send when our phones are in the same room. However, I can receive their texts just fine.

 

I texted them for the first time when we were in the same house, maybe that effected the service? I cleared my messege cache and reset my phone, but it didn't do anything. Please help. 

4 REPLIES 4

lchiacc
Great Neighbour / Super Voisin

I did that and I can send now! Thank you!

HALIMACS
Mayor / Maire

Here's what may be happening, @lchiacc .   

 

You may have 'chat' enabled.

 

Go under Messaging app, settings, chat settings (or similar description).

 

Make sure Automatic is set and NOT "Chat Messages".  

mh1983
Deputy Mayor / Adjoint au Maire

Are you both using iPhones, by any chance? Or if Androids, Google messaging? I suspect you're on some sort of messaging mode where the WiFi is taking priority.

Anonymous
Not applicable

 @lchiacc : Can you find out if they inadvertently (or intentionally 🙂 ) blocked your number on their phone.

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