Not able to receive messages after porting
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05-11-2024 01:13 PM
Hello
ported my number last night and I can make calls and send text but I am not receiving any. Can someone please help.
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05-11-2024 01:50 PM
@Wilfred_59 Can you clarify whether you can receive phone calls as well as make them? If you can't then it could be a porting issue, but if you can both make and receive calls then it is likely the SMS glitch @Yummy mentioned and you can submit a ticket at the chat icon bottom right of this page.
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05-11-2024 01:14 PM
Every new customer has the same issue.
Open a ticket and agent will remedy this issue for you.
