Not able to receive calls

[altuntas]

Hi, i am not able to receive calls since last night.. ı ported my number from wind wednesday night.. ı was able to receive calls till last night, however i am not able to right now..can you tell me why?

[altuntas]

I never received text message saying that port transfer successfull

[altuntas]

My data, outgoing calls and sms is working.. but my incoming sms and calls not working

[saruka]

Hi @altuntas, 

I have the same issue after receiving a text stating the porting transfer was successful, however for the short-term re-starting my phone helped. 

Have you tried restarting your phone and giving it a minute before calling or receiving calls? 

I have sent an email to PM, I'll let you know if any solutions come up 🙂

[altuntas]

Nope, ı did not do anything with phoned config

[JaK]

Hi @altuntas;

That is strange, it's normal to get funny behaviour during a port but you wouldn't normally see incoming calls working and then stop...

It could be some kind of system glitch, but first start with the simple stuff, are you sure you didn't do something to the phone's config, like inadvertently put it in airplane mode? Can you try the sim in another phone? Is it only incoming that's the problem?

[Antiloop]

I know this is a major issue with porting #'s right now.

But it getting scary if this is happening after its activated successfully.