Data USED for the month not shown in my online account

[Plunker]

Hello

I have searched and have read up on this topic prior to posting but I am still not finding the info (tally) that I am looking for.

I am not able to locate the Data USED for the month in my online account??

I have tried the following path(s) to locate this info:

Home/Overview page > Plan and Add Ons (from the overhead tabs section) > Data and Add On Usage

** it's on the above page that I read and expect to locate the tally for the data used for my monthly activities.

Home/Overview page > My data and add ons (from the lower-mid page sections) > view my usage

Can anyone point me in the right direction and possibly further advise me about what's going on and what I may be doing wrong as to why I cannot find a summary of my monthly data used.

Thanks in advance

[Plunker]

will13am

Thanks for the info and that is very good to know and be aware of.

I would agree that this indeed a quirk.

That said I guess I can understand and appreciate (now that I know) that if you used all your data for the given period that the data "add-on" for your package disappears.

It would be nice for PM to adjust and tweak the system so it's more straight forward.

Again THANKS!!

[Plunker]

Effort,

Thanks for the quick and speedy reply, much appreciated.

My account is not displaying this information.

In the past and initially it used to but now a days it does not which is why I am confused and have started to inquire and find out about what exactly is going on.

Here is what my online account is showing me >

Data Used NOT showing in My Data & Add-Ons section

My best guess and estimation at this point is that perhaps me using a few US roaming add-ons has adversely effected my online account and the info that is shown???

The above is just a wild guess....

[will13am · Accepted solution]

Further to the information provided by @Effort, if your data allotment is completely used up, it disappears from the overview.  This is one of the quirks with the system.

[Effort]

You should see it as soon as you login to overview.