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Not able to login

Mindy208
Great Citizen / Super Citoyen

It has a login issue tonight. I typed my email address and password prefectly and then go to verification section. I typed the six digits on the website. Everything is correct and it didn't go through. It is supposed to be the overview page after login. But NO. It repeat the login page again and again. I typed my email address and password again and again. Then it's another verification code again and again. 

 

I would like to know what happens of the system tonight.

5 REPLIES 5

Mindy208
Great Citizen / Super Citoyen

Thanks and I am in. Have a great night.

did you try what @darlicious  suggested about?

 

try on Incognito mode 

Mindy208
Great Citizen / Super Citoyen

I used another cellphone to login another PM account. It's the same. Repeat and repeat.

softech
Oracle
Oracle

@Mindy208   Could be just a browser issue

 

Try Incognito mode, or clear cached and reboot or try a different browser (Edge/Firefox/Chrome)

Or  If you have another device, try it there

darlicious
Mayor / Maire

@Mindy208 

Dont do anything after imputting the 6th digit just wait. Then it will allow you in. I did the same thing today.

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