05-04-2025 12:32 PM
05-05-2025 02:42 PM
Hi @ KristynGall
Is the issue resolved?
05-04-2025 12:59 PM
More details would be helpful.
New customer versus old? If new, did you port over number?
Did calls or text work before?
Is your account status active versus suspended?
05-04-2025 12:33 PM
But data works?
Rebot the phone and Reset Network Settings.