11-27-2025 09:19 AM
Hi,
I could not get verification code in my phone now. Need it for my work, please help!
Thanks.
Ying
11-27-2025 01:13 PM
I just paid it. It works now. Thanks.
11-27-2025 10:23 AM
@Ying15
Which verification code ? The verification code to get into your Public mobile account?
Since your plan renewed today, any issues with renewal? Did the payment go through? Is talk and data working? other texts working?
11-27-2025 09:38 AM
It worked yesterday. But the renewal starts today, then I got trouble in taking verification code.
11-27-2025 09:21 AM
it works before?
try this, click Didn't receive code or resend code and choose Send email and see if you get the code that way
if still not, ask PM to help.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
