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04-05-2024 03:47 PM
I recently ported my number to Public Mobile this morning can use the data and the phone line however, cannot send or receive text. Any suggestions?
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04-05-2024 03:49 PM
@Peter081 Seeing as your the 4-5 person since yesterday having this issue . It seems it a PM problem . I would contact support and ask them for an explanation. WHY ? And please fix
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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04-05-2024 03:49 PM
Had this happen yesterday. I tried everything phone settings wise including network resets. The problem was on on PM side they had to do a network reset on there end and now it works. It is crazy how many people have this problem though. Get a ticket from customer service and they should be able to take care of it.
