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No texts or outgoing calls

Babybiff
Great Neighbour / Super Voisin

Signed up yesterday 

able to get calls and send iMessages but can’t make calls or send text messages. Unsure what to do. I signed up last night and want to cancel 

3 REPLIES 3

Yummy
Mayor / Maire

Don't use apple stuff for messaging. Use NATIVE OS app for SMS until ALL services start working as expected.
Then switch to 3rd part app if you so desire.

Confirm your account is active; reboot phone (turn off, wait a bit, turn on). Confirm network settings are as per PM recommendation.

dust2dust
Mayor / Maire

Go to settings, general, about and see if anything wants to update.

Handy1
Mayor / Maire

@Babybiff  Have you rebooted the phone or reset network settings . You can port number out or turn of auto subscribe to cancel or get support to remove the credit card on file 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Turn  auto pay  OFF/ON  3 easy clicks

Handy1_0-1690645538209.png

 

Or if you know the 4 digit PIN number

*611    

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