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No signal after activating sim

samkazmi
Great Neighbour / Super Voisin

Hi

i am in Whitby Ontario, and just activated my sim.. but i am not getting any signals. live chat assistance ask me to write here.. any help?

 

 

 

 

3 REPLIES 3

samkazmi
Great Neighbour / Super Voisin

just restarted the phone and it worked!

 

phone : POCO X3 NFC 6GB/128GB variant

 

Triguy
Mayor / Maire

Try removing your sim and reinstall it.  If you have another try swapping your sim to see if it works.


@samkazmi wrote:

i am in Whitby Ontario, and just activated my sim.. but i am not getting any signals. live chat assistance ask me to write here.. any help?

Is there any error message displayed on your phone's screen?  Which phone model did you have?  I assume that it has both UMTS 850 and 1900MHz as those are needed for vocie service. The first thing to try is to restart your device.

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