No service

[ChristineC1]

Hi! I paid my mensual plan this morning. When I’m looking through my account everything is fine but I cannot place any call (it says I’m not registered to that service) I can’t send any text messages. Some people tried to reach me but they can’t...

I turned off and on again my phone but it didn’t help. thank you

[Luddite]

Bit faster to just click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation.

[denkom]

Hi @ChristineC1, send a private message to the @CS_Agent with your account details and the issue you are having. In this case I think they will be the only ones who can help get you back online! Best of luck!