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No service

siegejanko
Good Citizen / Bon Citoyen

Hi folks,

The silly goose I am ported into Public mobile not knowing that there is no service outside of Canada/US. Now I’m stuck with a phone with no service and I need to transfer to a Canadian company that has service in Europe. I don’t know when I’ll be back in Canada. 

Is it possible to port a number to another carrier with service without receiving the SMS port message?

thanks in advance  

1 REPLY 1

hTideGnow
Mayor / Maire

HI @siegejanko 

Pm support agent might be able to help you to bypass the sms approval, check with them

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

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