03-26-2024 11:35 AM
Hi folks,
The silly goose I am ported into Public mobile not knowing that there is no service outside of Canada/US. Now I’m stuck with a phone with no service and I need to transfer to a Canadian company that has service in Europe. I don’t know when I’ll be back in Canada.
Is it possible to port a number to another carrier with service without receiving the SMS port message?
thanks in advance
03-26-2024 11:40 AM
HI @siegejanko
Pm support agent might be able to help you to bypass the sms approval, check with them
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437