08-10-2018 08:08 AM - edited 01-04-2022 06:42 PM
I'm on autopsy I have no service I m locked out of my account moderators not answering this be 3 days very disappointed I will have to find another provider I can't go without a phone
08-10-2018 01:28 PM
They messaged me finally thanks
08-10-2018 12:34 PM
@Jmg wrote:I'm on autopsy
@Jmg sorry I can't resist: if you're on autopsy, this might be the root of your issues. You may need to seek the advice of a necromancer!
In all seriousness--I hope you hear back from the moderators very quickly!
08-10-2018 10:12 AM
Due to system issues, the moderator team workload is higher. However, three days and still no response seems to be too long. This is the moderator team private message link. @Jmg, please confirm this is where you sent your message. If not, please resend it. lnclude in the private message account number and PIN code.
08-10-2018 09:09 AM
Sorry to hear that you have no service. just wait for their reply, they are working hard to solve it , just wait for reply.
08-10-2018 09:06 AM
Sorry to hear about your troubles. If you have already private messaged moderators and waited 3 days for response, that has been typical the last week. You are not the only one. The moderators have been extremely busy. Really unacceptable wait, but what can we do? If you have not private message moderator, do it asap.
08-10-2018 08:58 AM
Their was maintenance last night so no one could login into their account. Perhaps try again now. If you can't login, perhaps try to "forgot password" option and you can change your password with the email you signed up with. Try rebooting your phone, popping your sim card in and out, etc. Moderators can take a couple days to reply.