01-12-2026 05:43 PM
I have had no service at all since 9am today (January 12). What’s going on??
01-12-2026 09:18 PM
I can’t go that. Sends me to a broken link
01-12-2026 06:10 PM
Check outage map:
https://istheservicedowncanada.com/status/telus/map
If no outage, login to your account and check to see if it is not suspended and contact a CS_Agent to investigate by clicking on the Chat icon and type in “Submit a Ticket” then Contact.
01-12-2026 06:03 PM
@MamaSue wrote:I have had no service at all since 9am today (January 12). What’s going on??
So let's start with what area are you in ? Could be a local network outage happening in your vicinity.
01-12-2026 05:51 PM
me too. Poor service😫