No service

[JennMac]

I haven't had service for 2 days now. No single since yesterday morning.  Anyone else having issues.

[Sheelah50]

Yes and nothing but a runaround with my trouble ticket. All I've received is requests for account information (provided) and nothing about the outage.

[CS_Agent]

Hello again,

I hope you're doing very well!

I wanted to follow up on your case, and check with you if you still need our assistance.

If a response is not given within 24h, the system will automatically close this ticket, but you can always reach us through the chat-bot.

I encourage you to contact us or the Community at any time with your questions, comments, and feedback.

Thank you and I wish you an excellent day!

Regards,

Ioana -PM Team

[CS_Agent]

Hello! 
Thank you for letting us know! 
I am really sorry that you have entered this situation! 
We understand that it is really important to have services. 
In order to check if there is a known issue, could you please provide me with your location?
Or, could you please provide me with your phone number and email address? 
I look forward to your reply
Kind regards, Ioana PM team