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No service after number transfer (Resolved. iphone user, eSIM)

lzlzlzlz
Great Neighbour / Super Voisin

I'm an iphone user and transfered my old number to eSIM. My problem was that I couldn't get signal on my phone 9 hours after I text confirmed the number transfer.

It turns out that in iphone Settings, I need to go to Cellular, under SIMs, I will have to tap into the right one and toggle on "Turn On This Line" in order to use the service. 

Hope it helps someone in need.

1 REPLY 1

softech
Oracle
Oracle

@lzlzlzlz  

Couple things to add.  

  • Better to remove or disable old provider's sim
  • Set the line to Primary
  • A Reset Network Settings with multiple reboot couple be needed

 

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