No service after activation

[Jezzcanada]

No signal after activation and successful payment. I found out that my phone oppo is not compatible after I activated it.

[HALIMACS]

Contact their customer support staff, called Moderators.

To contact a moderator, there are 2 methods:

1. Use the ticketing system for a faster response time. Click on the chat bubble in the lower right and type moderator assistance, then select account-related issue, then select you need a human now.  Follow the prompts to submit a ticket,  or, 
2. Send a private message to the moderator by clicking here

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[Jezzcanada]

How? Please let me know their contact number?

[Jezzcanada]

I still want to fix it but I don't know how. How can I  contact a real person? I can't just talk to a Simon(robot/computer) can I still fix it by changing sim card? If not, how can I cancel it? 

[jashanpreet]

yes if your sim in not working then took with employee of company who’s sim is that which you have and take your money back 

[kb_mv]

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@Jezzcanada wrote:

No signal after activation and successful payment. I found out that my phone oppo is not compatible after I activated it.

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@Jezzcanada So your phone is not compatible? What are looking for here? Cancel the account and get a refund? Good luck on that. You can always try and plead your case to a moderator by clicking the chat bubble bottom right.

[HALIMACS]

@Jezzcanada 

Your phone "oppo"?

[Gunner123 · Accepted solution]

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@Jezzcanada wrote:

No signal after activation and successful payment. I found out that my phone oppo is not compatible after I activated it.

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hi that is unfortunate, what type of phone is it? 

if you are trying to get your money back   send a private message to the Moderators by clicking here.