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No service @Saray_O

AlezzzGo
Good Citizen / Bon Citoyen

I receives no call, text or data service since last week, even after the long waited porting was successful.

 

I have already submitted a get help form but, hey agian, no response just like last time I submitted the activation request form.

 

I did submitted a change number request before MOD helped by submitting the porting request again. Now I wonder:

              1. If the request for changing the number is still going through and how do I stop it;

              2. How to resolve the no service issue.

 

Please help.

 

5 REPLIES 5

Rockdaddy22
Retired Oracle / Oracle Retraité
A mod should be in tomorrow morning. Hopefully we can get it solved then.

AlezzzGo
Good Citizen / Bon Citoyen
Thanks. I didn't.

smashthosepies
Good Citizen / Bon Citoyen

I'm not sure if you noticed but that's not Saray you're replying to Smiley Surprised

AlezzzGo
Good Citizen / Bon Citoyen

Aww, so sad. As long as it eventually will work...

Thanks Saray!

Luddite
Oracle
Oracle

If can you make calls, see if this helps:

 

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

 

If your old SIM still works just keep using it.

 

Otherwise I am afraid you are stuck here:

 

http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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